Accessibility Statement

Accessibility Statement for the Website https://alenarbodega.com/

COMPLIANCE STATUS

This website partially complies with Royal Decree 1112/2018 due to exceptions and non-compliance with the aspects outlined in the following section.

INACCESSIBLE CONTENT

The following content is not accessible for the reasons stated:

Non-compliance with Royal Decree 1112/2018

  • There may be certain contrast issues that do not meet the minimum requirements of 3:1 with adjacent colors on the background of specific sections of the website. [9.1.4.11 Non-text contrast]

  • Some labels or instructions may not be correctly labeled. [9.3.3.2 Labels or instructions]

  • There may be occasional editing errors on certain web pages.

Disproportionate Burden

Not applicable.

PREPARATION OF THE ACCESSIBILITY STATEMENT

This statement was prepared on 28 October 2024.

The method used to prepare the statement was a self-assessment carried out by the company itself.

COMMENTS AND CONTACT INFORMATION

You can communicate accessibility requirements (Article 10.2.a of Royal Decree 1112/2018), such as:

  • Reporting any potential non-compliance by this website.

  • Reporting any other access difficulties related to content.

  • Making any other suggestions or queries regarding the accessibility of the website.

Please contact us via email: hola@alenarbodega.com.

You can file:

  • A complaint regarding compliance with the requirements of Royal Decree 1112/2018.

  • A request for accessible information regarding:

    • Content that is excluded from the scope of Royal Decree 1112/2018 according to Article 3, Section 4.

    • Content exempt from compliance with accessibility requirements due to disproportionate burden.

In the accessible information request, the facts, reasons, and request should be clearly outlined to substantiate that it is a reasonable and legitimate request.

Complaints and claims regarding accessible information can be made through the email mentioned above.

APPLICATION PROCEDURE

If an accessible information request or complaint is rejected, if you disagree with the decision, or if the response does not meet the requirements outlined in Article 12.5, the interested party may initiate a claim. Similarly, a claim can be initiated if no response is received within twenty business days.